Privacy Policy

Information We Collect

We may collect information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Information submitted through contact or interest forms
• Volunteer or partnership interests
• Donation-related information
• Communications you send to us
• Other information you choose to provide

When you make a donation, payment information is processed by our third-party payment and fundraising providers. Continue the Story does not directly store your complete credit or debit card information on our website.

Donations

Continue the Story currently uses Donorbox to facilitate online donations. Payment processing is handled through Donorbox and its payment-processing partners. When you make a donation, information you provide may be collected and processed by these providers according to their own privacy policies and terms.

Continue the Story may receive information related to your donation, such as your name, contact information, donation amount, donation date, donation frequency, and transaction status, so that we can maintain donation records, provide acknowledgments, communicate with donors, and administer our charitable activities.

Payment card information is handled by the applicable payment processor and is not stored directly by Continue the Story through this website.

How We Use Information

We may use information we collect to:

• Respond to questions and messages
• Process and acknowledge donations
• Maintain appropriate donation and organizational records
• Communicate with donors and supporters
• Respond to volunteer and partnership inquiries
• Provide information about Continue the Story's work, initiatives, and opportunities to get involved
• Operate, maintain, and improve our website
• Understand how visitors use our website
• Protect the security and integrity of our website
• Comply with applicable legal, accounting, and regulatory obligations

We do not sell your personal information.

Email Communications

If you provide your email address or otherwise request communications from Continue the Story, we may use your information to send relevant organizational updates, opportunities, or other communications.

Where applicable, you may unsubscribe from promotional email communications by using the unsubscribe option included in those messages.

We may still send transactional or administrative communications when appropriate, such as donation receipts or responses to messages you send us.

Cookies and Website Analytics

Our website and services used to operate it may use cookies or similar technologies.

These technologies may help us understand website usage, maintain website functionality, measure performance, improve the visitor experience, or protect the website from misuse.

Depending on the tools configured on our website, information collected automatically may include information such as:

• Browser and device type
• General geographic information derived from an IP address
• Pages visited
• Referring pages or websites
• Approximate visit duration
• Website interactions
• Technical information needed to operate and secure the website

You can control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Services

We may use trusted third-party service providers to help operate our website, process donations, communicate with supporters, host information, analyze website activity, or provide other services.

These providers may process information as necessary to provide their services and are subject to their own privacy practices.

Our website may also contain links to websites operated by third parties. Continue the Story is not responsible for the privacy practices or content of websites we do not operate.

How We Share Information

We may share personal information when reasonably necessary:

• With service providers that help us operate our organization or website
• With payment and donation processors
• To comply with applicable law, regulation, legal process, or governmental request
• To protect the rights, safety, security, or property of Continue the Story, our supporters, or others
• In connection with an organizational transition where permitted by law

We do not sell or rent donor lists or personal information for third-party marketing.

Data Security

We take reasonable administrative and technical measures designed to protect personal information in our care.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate organizational and financial records, comply with legal obligations, resolve disputes, and protect our organization.

Donation and financial records may be retained for longer periods when required for accounting, tax, regulatory, or other legitimate organizational purposes.

Children's Privacy

Our website is intended for a general audience and is not designed to knowingly collect personal information directly from children under 13 without appropriate consent.

If we learn that personal information from a child under 13 has been collected through the website in a manner requiring parental consent, we will take reasonable steps to address the information appropriately.

Your Choices

You may contact us to ask questions about personal information you have provided to Continue the Story or to request that we update or correct that information.

Where appropriate and subject to legal, financial, recordkeeping, or other legitimate requirements, you may also request deletion of information you have provided.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, programs, technology, or privacy practices change.

When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated in another appropriate manner.

Contact Us

If you have questions about this Privacy Policy or how Continue the Story handles personal information, please contact us through the contact form on our website.